Welcome

Welcome to American Broom Shop. All of the items you see in our shop are available for immediate purchase and shipment. We welcome custom broom orders. We make everything by hand in the Okanogan Highlands, Washington State. Brooms, candles, beeswax hand balms, whisks and more.

Thanks for stopping by! We are more than happy to answer questions & check our messages daily.

Best wishes,

Kevin and Sarah
American Broom Shop

Payments

We accept both Paypal & Etsy Direct Checkout. Payment is due within 48 hours of making purchase. If you have questions regarding payment please contact us. Unpaid purchases after this time will be canceled.

Shipping

Most of our items are in stock and ready to ship in 2-3 days. We do ship many orders same day, when we can. Our shipping track record is fast. Occasionally we may be out of stock on an item, and will make and ship those orders asap. We welcome special broom orders... it takes about 1 week for special broom orders, plus shipping time.

Please convo us if you have questions. We strive to answer all messages quickly.

We use USPS Priority Mail shipping, so you get your orders on time.

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Returns and exchange details

It is our highest goal to provide quality products to our valued customers. If your item is defective or damaged in shipping, you will receive a full refund. If you would like to return your item for other reasons, you will receive a refund for the full purchase price, less the original shipping cost. Buyers are responsible for return shipping, and items must be returned in good condition. If you have a problem with your order, please contact us via Etsy Convo or email for immediate resolution!

Additional

We welcome custom orders for brooms and candles. Just send us a message & let us know what you have in mind! We are not accepting dealer inquiries at this time, but we do offer free shipping on large orders. Thank you!

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